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Chloe Smith and Robert Jones

Chloe Smith and Robert Jones

Premier Award Winner 2016
Leading the Way – Fulton Hogan’s New Innovation Strategy

Research Abstract

In an increasingly competitive construction industry, more companies from outside New Zealand and Australia are entering the market, driving down margins and driving up delivery efficiency. To remain competitive, Fulton Hogan sought to attract and retain the best people, and effectively demonstrate to its customers how innovation and new technology delivers value. Through this, Fulton Hogan identified a need to lift the profile of innovation within the company, and therefore instigated a unique Innovation Strategy.


This Innovation Strategy is based around five pillars:

  1. People: Fulton Hogan has created a framework for project support, a centralised fund for innovation, and a way to recognise its people for their ideas
  2. System: Fulton Hogan has developed ‘Blue Skies’, an interactive communication platform for sharing ideas that can be accessed across the business
  3. Collaboration: To grow existing and create new relationships to leverage international best practise
  4. Business sustainability:  Fulton Hogan is prototyping a series of workshops to identify potential future paths and alternative ways to respond
  5. Group strategy: To align objectives with the group strategy


Fulton Hogan’s Innovation Strategy has led to the development of a vibrating pneumatic tyre roller for an enhanced quality finish on small domestic jobs, and the recycling of water cutter waste into new asphalt pavements.

Winner's Bios

Chloe Smith

Fulton Hogan Ltd

Chloe was appointed to the position of National Innovation Manager for Fulton Hogan New Zealand in 2015, responsible for delivering a customer-centric innovation strategy to promulgate value-add innovations, improve safety, environmental and sustainability performance. She had joined the company in 2012, working on the Canterbury Earthquake Rebuild.Her diverse background in the arts, finance and construction, included several years working in the United Kingdom. Chloe has completed a BSc Environmental Science and a Masters in Engineering Management. She has presented at a number of National Industry Conferences and will be presenting at the 5th International SaferRoads Conference in May 2017. 

Robert Jones

Fulton Hogan Ltd

Robert was appointed to the role of Fulton Hogan’s Chief Executive Officer New Zealand in 2015, having previously held the position of Chief Operating Officer – Infrastructure.With over 40 years’ experience in the construction sector, his career, which began in the UK, includes extensive experience in managing major engineering projects around the world.Robert is a Board member of Infrastructure New Zealand and the NZ Business Leaders H&S Forum. He is also a Fellow of the Institution of Engineers, Australia, the Chartered Institute of Building (UK), the Australian Institute of Building and the Institution of Professional Engineers, NZ.


Judge's comments

“This innovation has been carefully designed in response to growing competition and commercial need in the New Zealand construction market. In developing an exceptional innovation strategy, Chloe and Robert have made significant progress in a relatively short period; delivering real value for Fulton Hogan and its customers.”